Wayne Outlaw, CSP, CMC

 

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HSMAI (Hospitality Sales & Marketing Association International)

 

Wayne,

As the evaluations confirmed, your presentation to our Chapter Leadership during our Leadership Forum held in Chicago was "great."  You are a consummate professional with a thoughtful and intelligent approach to the topics you presented.  Both the "How to Sell Against a Cheaper Price" and "How to Sell HSMAI Memberships" armed our leaders with new and confident ways to approach building their chapter membership.

 

Thank you so much for spending the time to personalize your wealth of material to our specific audience. We'll be calling upon you again for future sessions. Thanks again for such a great event.

 

Margie Shefer, CHME, CHA Director of Chapter Relations

SEFA (Science Equipment and Furniture Association)

 

Wayne,

I wanted to thank you again for the polished, entertaining and informative presentations you made at our trade association meeting in Puerto Rico. In the thirteen years that I have been attending those meetings, your presentations stand out as the best ever. 

 

Keep up the good work.

 

Sincerely, David J. Sutton Executive Director

DALE CARNEGIE & ASSOCIATES

 

Dear Wayne,

 

Thank you so much for being part of our 51st International Convention in Orlando. From the minute I reviewed the videotape you sent me, I knew you were the right choice as a workshop presenter to our attendees. Your workshop, "Hiring, Training & Retaining the Winners," was definitely a topic that our attendees needed! We had a total of twenty-four workshops and yours was one of the best attended. Now that things have begun to settle down, I had some time to review the comments from our attendees. I wanted to highlight for you a few of their comments:

 

               "Mr. Outlaw's presentation was most thought-provoking and his ability to field the many questions speaks volumes about his        knowledge and flexibility."

                "Entertaining and informative!"

                "Great! I am new to this process and it was very helpful."

                "I could tell Wayne spent a lot of time researching Dale Carnegie. He knew who we were and what we needed."

 

In addition, I have learned that as a result of the success of your workshop, you are now doing some consulting work for several of our Sponsors, as well as working with our Vice President of Field Support, John Covilli, to develop some additional programs for our organization. Wayne, thank you again. This was the first year we utilized outside workshop presenters. I wanted to make sure I made the right choices and you made me a hero by doing such an outstanding job! I hope to be able to have you on our agenda next year.

 

Sincerely, Theresa Kiely Convention Workshop Coordinator

 
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